Delivery Information

 

 

We can arrange express posting by arrangement if necessary, please call us on 03 3661399 or email Juanita at juanita@g4m.co.nz should you require this.

 

 

We use CourierPost for all our national shipments and New Zealand Post for our international shipments. We are happy to provide you with Track & Trace details should you require them or update you on the shipping status of your puchase.

 

If your order is urgent please contact us via email or call us on 03 366 1399, so that we can give you more detailed information about when you can expect your order. We also have some options available which may speed up your order if required (i.e. Saturday Delivery).

 

Orders are dispatched currently on weekdays only, and are same day dispatch if ordered before 12pm mid-day. We estimate a 1-2 working day delivery time for national shipments when sent express, and a 3-5 working day delivery time for national shipments when sent economy. Unfortunately we are unable to guarantee delivery times as we are relient on the courier providers. This is not ordinarily an issue, however the month leading up to Christmas can be an especially busy time and so advanced ordering (leaving a few extra days spare) is advised.

 

We use New Zealand Post for all international deliveries - we use their International Air Economy Service.  If you need an express service please contact us for quotes on getting your item to its desired destination point.

 

Some of our experience vouchers and all of our G4M gift vouchers are sent by standard mail. These are numbered and if lost or do not arrive within 3 working days, please contact us and we will cancel and reissue you with new vouchers. We can send them via track and trace, and some by electronic format. Please note this preference in the delivery instructions at point of purchase or contact us to arrange.